Privacy Policy

Privacy Policy

The Scotts Miracle-Gro Company and its affiliated companies and subsidiaries gather certain types of information from visitors. We are providing this privacy policy to help you understand the types of information we gather, how it is used and shared, and how you can update or modify user profile or registration information you have provided to us online. This policy applies only to information collected online at or other sites where this policy has been linked (the "Scotts Miracle-Gro Website").

Information Collected

General Browsing Information: Any time you visit the Scotts Websites or use our downloadable apps, we may gather certain information by automated means, such as cookies and web beacons. This information includes browser characteristics, your service provider IP address, the search engine you may have used to locate the Scotts Websites, a unique device identifier, device characteristics, operating system, language preferences, referring URLs, information on actions taken on a Scotts Website, and dates and times of visits.

Personal Information Voluntarily Provided: We gather personal information you provide to us (such as your name, address, e-mail address, telephone number, demographic information, payment information) when you request information about a product or service, register on the Scotts Websites, request email reminders or email newsletters, sign up for a service, enter one of our sweepstakes or contests, take a survey or use any of the other interactive portions or features of the Scotts Websites. When personally identifiable information is requested on the Scotts Websites, some requests are marked as "Required"; this personally identifiable information is necessary to allow you to participate in the feature or service you've requested.

Information Provided by You Relating to a Job Opportunity: If you elect to voluntarily create a job interest profile through the Scotts Websites to show interest in a job opportunity with Scotts Miracle-Gro, you will be providing your name, mailing address, telephone number, e-mail address and information with respect to work experience, educational background, position sought and at your option, the information contained in your resume.

How Your Information Is Used

We use the information collected at the Scotts Miracle-Gro Website for the following purposes:

  • To understand your needs and preferences, to develop, market, sell or provide products and services, and possibly to conduct surveys, research and evaluations.
  • To complete your request for services or respond to your use of features on the Scotts Miracle-Gro Website.
  • To tailor your experience on the Scotts Miracle-Gro Website to your interests and geographic region.
  • To respond to your inquires about our products and services.
  • To inform you of special events and offers or programs offered with our selected companies.
  • To manage and develop Scotts Miracle-Gro's business and operations, administer accounts, collect and process payments.
  • To detect and protect Scotts Miracle-Gro and other third parties against error, negligence, fraud, theft and other illegal activities and to audit compliance with policies.
  • As permitted by, and to comply with, any legal or regulatory requirements.
  • Any information you provide to us about your interest in a job opportunity at Scotts Miracle-Gro will be accessed by Scotts Miracle-Gro's personnel for the purpose of considering, and possibly responding to, your interest in Scotts Miracle-Gro and for planning and monitoring our recruitment campaigns.

In addition, we use information collected through cookies, web beacons and other automated means for purposes such as (i) customizing our users' visits to Scotts Websites and apps, (ii) delivering content (including advertising) tailored to our users? interests and the manner in which our users browse the Scotts Websites, and (iii) managing our business. We may supplement data we collect on the Scotts Websites through automated means with information about your location (such as your zip code) to provide you with content that may be of interest to you. We also use this information to help diagnose technical and service problems, and administer the Scotts Websites, identify users of the Scotts Websites, and gather demographic information about our users. We use clickstream data to determine how much time users spend on the Scotts Websites, how users navigate through the Scotts Websites, and how we may tailor the Scotts Websites to better meet the needs of our visitors.

We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.

Disclosure of Personal Information

We collect and maintain the personal information of our consumers for the use of Scotts Miracle-Gro and its affiliated companies, such as Scotts Lawn Service and Smith & Hawken. We do not sell or rent your personally identifiable information to third parties, and do not share or trade your personally identifiable information with third parties other than as described below.

  • Selected Companies:Scotts Miracle-Gro may work with select retailers and other companies at various times to provide expanded services that relate to Scotts Miracle-Gro Website or its visitors. As part of such a relationship, Scotts Miracle-Gro may share with these companies or these companies may interact with your browser, collect or have access to some or all of the information collected in connection with certain interactive functions offered on the Scotts Miracle-Gro Website (such as, the E-Mail Reminder Service) or on other web sites where Scotts Miracle-Gro provides advertisements and interactive functions.
  • Service Providers:Scotts Miracle-Gro may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services, monitoring website activity and running special promotions, such as sweepstakes, contests or surveys. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose.
  • Business Transfers:In the event that Scotts Miracle-Gro sells or transfers a particular portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction. If substantially all of the assets of Scotts Miracle-Gro or a Scotts Miracle-Gro affiliated company or brand are acquired, consumer information may be transferred as part of the acquisition.
  • Compliance with Law/Safety:Scotts Miracle-Gro may disclose specific personal information based on a good-faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of the Scotts Miracle-Gro Website, the Website itself, or the public.

Managing Email Communications

You may always discontinue your receipt of future email newsletters and/or other email communications you previously requested from Scotts Miracle-Gro by logging on to your registered account and changing the preferences for the applicable newsletter and/or email communication.

To change what email communications you receive from Scotts Miracle-Gro:

Policies on Children

To ensure compliance with federal law, Scotts Miracle-Gro does not knowingly collect or maintain information provided by children under the age of 13.

Use of Cookies

Scotts Miracle-Gro may use a browser feature known as a "cookie." Cookies are small files placed on your hard drive that assist in providing you with a customized browsing experience. Scotts Miracle-Gro uses cookies to provide you with the convenience of not having to reenter information, such as user IDs and passwords, multiple times during your visits to the Scotts Miracle-Gro Website. Cookies can also be utilized to help provide you with information targeted to your interests, based upon your prior browsing on Scotts Miracle-Gro Website. The "help" section of the toolbar on most browsers will inform you on how to prevent your browser from accepting new cookies, how to have the browser notify you upon the receipt of a new cookie, or how to disable the use of cookies completely. As the Scotts Miracle-Gro Website has been designed to take advantage of the use of cookies, should you configure your browser to decline their use, certain features of the Scotts Miracle-Gro Website may not function correctly and you may be required to reenter any user IDs and passwords more frequently. We, or our service providers may also use a technology stored in e-mails to help us confirm your receipt of, and response to, our e-mails and to provide you a more personalized experience.

Interest-Based Advertising

On Scotts Websites, we may collect information about your online activities for use in providing you with advertising about products and services tailored to your individual interests. This section of our Privacy Policy provides details and explains how to exercise your choices. You may see certain ads on other websites because we participate in advertising networks. Advertising networks allow us to target our messaging to users through demographic, interest-based and contextual means. These networks track your online activities over time by collecting information through automated means, including through the use of cookies, web server logs and web beacons. The networks use this information to show you advertisements that may be tailored to your individual interests. The information our ad networks may collect includes information about your visits to websites that participate in the relevant advertising networks, such as the pages or advertisements you view and the actions you take on the websites. This data collection takes place both on our websites and on third-party websites that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts. To learn how to opt out of this advertising networks interest-based advertising, please visit the consumer opt-out page at Digital Advertising Alliance click here or NAI click here.

Accessing Scotts Miracle-Gro Website from Outside of the United States

If you are visiting the Scotts Miracle-Gro Website from a location outside of the United States, your connection will be through and to servers located in the United States. Any information you provide during your visit will be processed and maintained on our Web server and/or other internal systems located within the United States.

External Links

The Scotts Miracle-Gro Website contains links to other sites that are not a part of the Scotts Miracle-Gro family, including the link to Scotts Miracle-Gro is not responsible for the privacy practices or the content of such sites. To help ensure the protection of your privacy, Scotts Miracle-Gro recommends that you review the privacy policy of any site you visit via a link from the Scotts Miracle-Gro Website.


To access registration information that you create on the Scotts Miracle-Gro Website, you will need to use a password that you create. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties. If you forget your password, click on "forgot password" in the login screen and we'll send you an e-mail with a link to a unique URL, where you may change your password.

Public Forums

Scotts Miracle-Gro may make blogs, chat rooms, forums, message boards, and/or news groups available to its users at various times on the Scotts Miracle-Gro Website. Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these areas (including uploading photos into these areas). Scotts Miracle-Gro has specific terms of use for these features and you must agree to comply with these terms of use prior to your initial use of these public forums.

Correcting and Updating Information

Your can update or modify your registration information if you elect to register with a Scotts Miracle-Gro website by logging into your registration information and following the instructions provided to update or modify such information.

Updates to Privacy Policy

This privacy policy may be revised over time as new features are added to the Scotts Miracle-Gro Website. Should there be a material change to our information collection or use practices, the change will be applied only to information collected on a going forward basis and the "Effective Date" of the policy will be updated.

Notification of Changes

This privacy policy may be revised over time as new features are added to the Scotts Miracle-Gro Website. Should there be a material change to our information collection or use practices, the change will be applied only to information collected on a going forward basis and the "Effective Date" of the policy will be updated.

Security Statement

Scotts Miracle-Gro limits the number of employees that have access to the databases that contain personal information of our customers, and our employees are advised of the importance of confidentiality. While we implement these security measures, you should be aware that 100% security is not always possible.

Contacting Scotts

If you have questions concerning this privacy policy, you may contact us at:

The Scotts Miracle-Gro Company
14111 Scottslawn Road
Marysville, Ohio 43041

Effective Date: November 15, 2013