Frequently Asked Questions

We hear these questions from homeowners a lot. And we’re happy to answer.

If you have any questions for us that aren’t addressed here, don’t hesitate to get in touch. Write to us, or call 888-736-3478.

Fertilizers
Q. Will your fertilizers dry out my lawn during the summer?
A. Not at all. Scotts LawnService® feeds your lawn with Scotts® professional fertilizers that won't burn or dry out your grass during the heat of summer. In fact, our fertilizers actually help your lawn survive the summer heat stress. And when you water your lawn after a period of drought, our fertilizers will help your lawn recover faster. back to top
Weeds
Q. Why do I still have weeds?
A. It may take up to 21 days before weeds are completely gone. Still, unusually hot weather, a heavy rain within 24 hours of treatment, or mowing immediately after an application can reduce control. The good news? As a full-program customer, you can give us a call and we’ll be out for a follow-up visit in 48 hours. back to top
How long will it take for my weeds to go away?
A. Weeds begin to curl and wither in 5 to 7 days. With Scotts LawnService your lawn gets three-way controls that are among the most effective available. back to top
Q. I always thought that dandelions could be prevented from showing up in my lawn. Is this true?
A. Despite what you may have heard, dandelions can’t be effectively prevented; they can only be controlled when they’re actively growing. They’re best tackled in late spring, after they’ve sprouted. Once we treat for dandelions, we’ll continue to monitor your lawn throughout the season and treat new dandelions as they show up. back to top
Q. Can you get rid of ground ivy? It seems to take over our yard every year.
A. Yes. But ground ivy is one of the tougher weeds to eliminate. It’s just one of more than 50 common lawn weeds that we control in late spring. As soon as these weeds are gone, we begin watching for new weeds to pop up. If they do, we stop them before they can get a foothold. (And there’s no charge for this follow-up service if you're a full-program customer.) back to top
Q. How soon can I water my lawn after a weed-control application is applied?
A. Although light watering or a brief shower should not seriously impact weed control applications, it is best to leave our products on any weeds you have until they’re absorbed. This usually takes about 24 hours. back to top
Q. How can we keep our neighbor’s weeds from spreading into our lawn?
A. Well, aside from moving, your best defense against weeds is a thick carpet of grass—thick enough that it doesn’t give the weed seeds a chance to sprout. That’s one reason Scotts LawnService® focuses on improving your lawn’s turf density. And during the growing season we constantly monitor your lawn for new weeds and knock them out if they appear. back to top
Insects
Q. I have beetles on my lawn and in my shrubs. Does this mean I also have grubs?
A. Most likely. The beetle is the adult stage of the insect. After defoliating ornamentals, shrubs and some trees, beetles lay their eggs in the soil. In a few days, their eggs hatch into grubs that begin feeding on the roots of your lawn, depriving it of nourishment. If you’re a full-program customer, you’re protected with Scotts® GrubEx® Guaranteed Season Long Grub Control. If not, call us for a protective treatment or lawn inspection. back to top
Q. Fleas make our dog miserable every summer. Can you help?
A. Absolutely. As an optional add-on service, you can have us treat your lawn in the summer to control the fleas and ticks that go after household pets. Which means your dog can finally get some relief. back to top
Q. Is it OK that your technician applied our weed control on a rainy day?
A. Assuming it was just a light shower (as opposed to a full-on rainstorm), your results shouldn’t suffer at all. Our weed control products are primarily absorbed through pores in the weeds’ leaves; as long as the product is not washed off the leaf, it’ll still be able to do its job. But if you don’t see leaf curling or wilting in 10 days, just call us for a free follow-up application. back to top
Service
Q. How can you treat my whole property in such a short period of time?
A. It all comes down to really advanced equipment—and highly trained experts who really know how to use it. Your lawn is treated by Scotts LawnService professionals, all of whom have been trained at the Scotts LawnService Training Institute™. The correct walking speed for liquid applications is 2.8 mph (yes, we’re that precise about things); if our technicians walk too slowly, too much product is applied. Walking speed, along with factors like arm swing motion and spray pattern, allows our technicians to treat your lawn in a short amount of time. back to top
Q. How does aeration help my lawn?
A. Aeration cultivates the soil just as you might cultivate the soil in your garden—it opens holes in the soil for the penetration of water, air and plant nutrients. Since grass roots need air, core aeration helps them grow much better after the treatment occurs. Aeration also relieves soil compaction, helps manage thatch and stimulates root growth. For cool season turf, fall is the best time of year for aeration; it can be done in the spring but might affect the performance of weed control treatments. For warm season turf, spring or summer’s the time to aerate. back to top
Q. We've had disappointments with lawn care services in the past—why should we think Scotts LawnService® will be any different?
A. First of all, when you trust your lawn to Scotts LawnService, it gets the exclusive benefits of Scotts® professional fertilizers—which, quite simply, are the best in the world. Second, we guarantee that your lawn will only be cared for by certified technicians, all of whom have been trained at the Scotts Training Institute™. And third, we continually evaluate our field staff on the quality of their service. It is a responsibility they take very seriously, as it is the basis for their raises and promotions. back to top
Q. Is your service guaranteed?
A. Is perennial ryegrass known for its rapid germination? (For those who aren’t turfgrass aficionados, that’s a definite “yes.”) You take no risk whatsoever with Scotts LawnService®. If you’re not fully satisfied at any time, simply let us know and we'll make things right. back to top
Maintenance
Q. How much do I need to water my lawn?
A. Your lawn needs about one inch of water per week, either through rain, irrigation, or a combination of the two. back to top
Q. Can I mow the same day my lawn is treated?
A. You can mow immediately after we apply Scotts® professional fertilizers. But do not mow for at least 24 hours after we apply Ortho® Weed-B-Gon® Pro weed control products. You’ll always find more detailed information on your service invoice. And of course, you can also contact your local office if you have any questions. back to top
Q. How long should we stay off our lawn after you visit?
A. If your lawn received a granular treatment of Scotts® professional fertilizers, you can get back to enjoying your lawn immediately. But if you received a liquid weed control, please stay off the grass until the liquid has dried. Depending on the temperature, humidity and wind, drying should take from one to several hours. Look on your invoice for more detailed information. And again, you can contact us if you have any questions. back to top
Safety
Q. How safe are your products (for my kids and pets, for example)?
A. Scotts® professional fertilizers are not considered hazardous materials. There is no record of human or pet injury resulting from a Scotts LawnService® fertilizer application. These products are all registered for use on home lawns and contain many of the same active ingredients as the products you can buy at your local nursery or garden store. When used by our professional technicians in strict compliance with labeled instructions, they do not represent any significant threat to your family or pets. back to top